Saturday, January 13, 2007

5. Develop Communication Skills

1. Listening

Learn to listen

Listening is fundamental to speaking. Right listening is very much necessary for right speech. When you don’t listen to the learned and wise, you will never learn to speak sensibly and politely. 419

It does not matter whether you live or die if you only feed your tongue and not your ears.

Listen to come out of difficulties

Whenever you are in difficulties and are walking on a slippery ground, listen to the wisdom of the learned. That would give you the staff to support yourself. 415

Lend your ears and listen to the counsel given by the learned. Grasp the good they give you. You will greatly benefit by that counsel. 416

Listening is wealth

The highest wealth is the gift of listening. Because, only through listening, one can acquire the other forms of wealth. Without listening ability, one can never learn any thing and get deprived of earning wealth. 411

2. Communication

Importance of Communication skills

Ability to communicate is a greatest virtue. It is an unmatched wealth. It is greater than all other good qualities one may have. Communication ability will keep a man in good stead. 641

Words are a powerful medium. The words you use have the capacity to take you either to prosperity or to ruin. Guard yourself against using wrong words in your communications. Keep your words soft and gain fame and wealth. If you foul it, you will end up in disaster. 642

Communicate keeping the receiver in mind

The purpose of any communication from you is to make the receiver agree with you. Avoid arousing hostility by any negative words. Use positive words and achieve that effect even from those who disagreed with you. 643

The biggest virtue in communication is to communicate with receiver consciousness. Know the understanding level of the receiver of your communication. Never talk above their head. Communicate at their level. You would achieve what you wanted. 644

Make sure your own points are not turned against you. Choose winning words that would win the issue for you. 645

Don’t communicate. Only Persuade

Make your communication persuasive. Employ meaningful words. Drive in your message, impress the receiver and make him agree with you. 646

Be a person of able words. Never fear and never get tired of persuading people. Express to impress. So long you are right, never give up. 647

Communicate to create goodwill

In communication you may be tempted to use certain choice words which are unnecessary. Provide clarity without flaw and avoid empty words. 649

Keep your presentation cogent and sweet. The whole world will be at your command.

The flowers may be beautiful. But the question is do they spread fragrance? Similarly, your words could be beautiful. But check whether they clarify and convey good will.

Communicate with kindness

Righteousness is welcoming people with a pleasant look and sweet words 93

Only those who speak with respect are capable of using sweet words without there being any deceit. 91

Humility and loving words are the only known ornaments. What we consider as ornaments are not ornaments. 95

When the sweet words produce pleasures alround, why should we use the harsh words at all? 99

Indulging in offensive words and avoiding sweet words is like preferring raw to ripe fruit.

Communicate with Grace

Material wealth is possessed even by mean men. But kindness and compassion can be possessed only by great men of grace. Hence grace is the chief among all wealth. 241

In any situation, keep your grace. Graceful disposition is a great companion both to lead a good life here as well as to attain heaven. That is the greatest virtue. 242

Never use wrong or harsh words

Control of the five senses is very important. And more important is to control one’s tongue. If our tongue were to remain uncontrolled, we would have to regret through out our lives for our indiscretion and lose talk. 127

You may have done greatest of actions. But one evil word from your mouth is sufficient to cancel out all your good deeds. Harsh words, even if uttered for one’s benefit would earn the wrath of the listener. 128

A wound caused by fire might heal. But a wound caused by harsh words of one’s tongue would never heal. 129

3. Public Speaking

Equip yourself for public speaking

The desire of the unprepared to take part in debates and to speak is like a flat chested woman claiming womanhood. 402

The unprepared will greatly benefit if they keep silent and politely listen to the deliberations of the wise in the assembly. 403

The pretensions of the unprepared will soon get exposed as they enter a discussion with the learned. 405

Entering the assembly without proper knowledge is like getting down to play the game without its knowledge. 401

Avoid fear of Public Speaking

Do not fear the assembly. 713

A soldier afraid of going to the battle and a scholar afraid of facing an assembly of the wise are just the same. 727

Those that fearlessly fight the battle braving the enemy are not rare. Rare are those who fearlessly face the wise assembly. 723

Assembly is a tool that the learned use to show case their knowledge. If you are timid and afraid of facing an assembly, it means your learning had been insufficient and you need to upgrade yourself. A sword in the hands of a weak soldier is of no use. 726

You may have studied many books and could have acquired good knowledge. But the test of your knowledge lies in the assembly. 728

If you are afraid to face an assembly, you are still considered not knowledgeable. 729

More than your self being considered as not knowledgeable, if you are afraid to face the assembly, it is for sure that your learned knowledge is still to become alive in you. 730

People who fear the assembly, do so due too lack of knowledge and confidence. Make sure you have the thorough knowledge on the subject of your speech. Only such a knowledge will give you the courage and ability to choose the words and the mode of delivery effectively before the learned. 721

Mere knowledge of the subject is not sufficient to speak before the learned audience. You will be able to hold the attention of the assembly only if you have acquired scholarly knowledge on the subject. 722

Well, speak what you had learnt and what you know. 724

Plan in advance

Take into consideration the level of people in the assembly you are to address. Check before hand what should be the effective mode of delivery and adapt your delivery appropriately. If you deliver a long address without considering the above aspects, you would be wasting every one’s time. 713

In making a speech, we need to weigh the effect of the words we use. The presentation should be such that suits the receiver. Only those who make such an assessment before delivery would be considered experts. 711

There are things which only knowledgeable people can appreciate and the uneducated cannot. Check the nature of your assembly and speak accordingly. 719

Know the art of language. Employ the words well keeping the place and time in mind. Assess how they would be received by the receiver and deliver with proper judgment.

Speaking before uneducated

Check the level of audience. If they are simple people, be plain as white as chalk. 714

Any effort to talk knowledgeably and argue eloquently before uneducated audience is equal to spilling the Nectar in an unclean courtyard. 720

The purpose of speaking is to disseminate your knowledge and make the audience grow. If you have been able to make the audience receptive to your ideas, you would have effectively watered the growth of the healthy plants. 718

Speaking before the learned

Check the level of audience. If they are brilliant people, adopt brilliance and eloquence in your speech. 714

If the audience consists of learned and the elders, maintain humility and restraint. 715

Be more careful in the assembly of the learned. Never use wrong words and never allow your tongue to falter. Failing before the learned is like slipping from a righteous life.

The capacity to choose flawless words and making an effective delivery would get you the recognition of being a scholar. 717

When you speak to a wise assembly, you may encounter questions from the audience. Be prepared to convincingly respond to the questions without fear. 725

Never enter into argument with the learned. 401

Be willing to listen to the wise audience and learn from them. 724

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